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Key Policies & Commitments

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  • Regulatory Guidelines and Policies

Regulatory Guidelines and Policies

Regulatory Guidelines

  • Citizen Charter - RBI Department of Currency Management

Key Policies

  • NatWest Markets Plc Deposit policy
  • Compensation Policy - Retail Banking
  • Grievance Redressal Policy
  • Customer Rights Policy
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Regulatory Disclosures

  • List of active and terminated vendors
  • NWM Financial Statements
  • Basel Disclosures
  • Complaints received for the period April 2021 to March 2022
  • Base Rate and Benchmark Prime Lending Rate(BPLR)

Key Policies & Commitments

  • Important information, Service charges, Terms and Conditions
  • Code of Banks Commitment to Customers and Small and Medium Enterprises
  • Banking Ombudsman Scheme
  • Regulatory Guidelines and Policies

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